| Contacting CheX
Systems
You can request a copy of your report online using the ChexSystems
Consumer Center. It will be mailed to you in approximately
three to four weeks.
You can also request a copy of your report by writing to ChexSystems
or by sending a fax:
ChexSystems
12005 Ford Road, Suite 600
Dallas, TX 75234-7253
Fax: (972) 241-4772
Instructions can be heard by calling:
(800) 428-9623 or
(972) 280-8585
Customer service:
(800) 513-7125, Option 1 for English, then Option 5 for
customer service.
If you indicate that you have been denied an account at a
bank or credit union within the past 60 days, then you are
eligible to recieve your report free. Otherwise there is an
$8 charge. We've been told that ChexSystems doesn't verify
that you truly were denied an account recently and will take
you on your word as far as getting the report for free.
If you write or fax, then you need only to provide the following
info:
Name, address, and Social Security Number (SSN).
ChexSystems also asks for additional information such as
date of birth, driver's license number, prior addresses, etc.,
but please keep in mind that ChexSystems also performs collections
and works closely with direct marketers. There is no valid
reason that they need this information and will be able to
locate your ChexSystems record just fine using only your name,
address, and SSN.
It really shouldn't be this difficult to reach a human there,
and ChexSystems' peers have learned their lesson after being
sued by the FTC for failing to answer the phone. If you feel
that ChexSystems also isn't answering the phone adequately,
please
let the FTC know. |